Our Ultra

Terms of Service

Welcome to our ultra. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store. The website is operated by TONGAN SMART CHAIN DIGITAL LIMITED (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Conditions

By placing an order on our website, you confirm that you are at least the age of majority in your country of residence, or that you have obtained consent from a parent or legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.
  • You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of our website, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms, viruses, or any code of a destructive nature.
  • A breach or violation of any of these Terms will result in an immediate termination of your access to our website.

2. Products and Services

Certain products may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Refund and Returns Policy.

  • We have made every effort to display as accurately as possible the colors, textures, and images of our products that appear on the website. We cannot guarantee that your device’s display of any color will be accurate.
  • All product descriptions, specifications, and pricing are subject to change at any time without notice, at our sole discretion.
  • We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

3. Health and Safety Disclaimer

The products sold on this website — including but not limited to massage tools, slimming oils, slimming creams, patches, and other wellness products — are intended for personal use and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

  • We recommend consulting a qualified healthcare professional before using any of our products, especially if you are pregnant, nursing, have a pre-existing medical condition, or are taking prescription medications.
  • Results from using our slimming and wellness products may vary from person to person. Individual results depend on various factors including lifestyle, diet, and genetics.
  • If you experience any adverse reaction to any product, discontinue use immediately and seek medical attention if necessary.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website.
  • You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
  • If we make a change to or cancel an order, we will attempt to notify you by contacting the email address you provided at the time the order was placed.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by TONGAN SMART CHAIN DIGITAL LIMITED.

  • We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
  • You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.

6. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (e.g., contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.

  • We are and shall be under no obligation to maintain any Comments in confidence, to pay compensation for any Comments, or to respond to any Comments.
  • You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.
  • You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of TONGAN SMART CHAIN DIGITAL LIMITED or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, display, transmit, create derivative works from, or otherwise exploit any content on this website without our prior written permission.
  • The brand name our ultra and all related logos and product names are trademarks of TONGAN SMART CHAIN DIGITAL LIMITED.

8. Limitation of Liability

To the maximum extent permitted by applicable law, TONGAN SMART CHAIN DIGITAL LIMITED shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or the purchase and use of our products.

  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
  • In no case shall our total liability to you exceed the total amount you paid to us for the product or service that is the subject of the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless TONGAN SMART CHAIN DIGITAL LIMITED and our affiliates, partners, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of our website.
  • Your violation of these Terms.
  • Your violation of any rights of any third party.
  • Your misuse of any product purchased from our website.

10. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our website or by ceasing to use our website.

We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of our website shall be resolved through binding arbitration in Hong Kong, in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC). The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties.

12. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

13. Entire Agreement

These Terms constitute the entire agreement between you and TONGAN SMART CHAIN DIGITAL LIMITED regarding your use of our website and supersede all prior agreements, understandings, and representations, whether written or oral, relating to the subject matter of these Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: TONGAN SMART CHAIN DIGITAL LIMITED
Address: UNIT A21, 6/F HSE OF CORONA NO.50 HUNG TO RD KWUN TONG HONG KONG
Email: hello@ourultra.com